Set Up Artstep Student Access and Bind a Student

Artstep Student is the app used by students and families to access Courses, Schedules, Leave, Assignments, Notifications and other enabled school services.

The school should first create the correct Student record and make sure the Contact and login information are accurate.

Step 1: Check the Student Contact

In Artstep Web, open Student Details and make sure the Student's contact phone number and email address are correct.

Contact information is part of the Student access/binding relationship. Incorrect contact information can prevent the family from linking to the correct Student.

Step 2: Set or confirm Account Information

In Student Details, review Account Information:

• Account Name;
• Login Password.

If the Student does not yet have login credentials, set them according to the current page requirements and save the Student.

The current Web validation requires the password to:

• be at least 8 characters long;
• include at least one uppercase letter;
• include at least one lowercase letter;
• include at least one number.

Step 3: Sign in to Artstep Student

The student or family member opens Artstep Student and:

1. chooses account/password login;
2. enters the Account Name created by the school;
3. enters the Login Password;
4. reads and accepts the Service Agreement and Privacy Policy;
5. taps Login.

After successful login, the app loads the Student learning record associated with that account.

Add another Student on the same device

If a family needs to access more than one Student on the same device:

1. choose Add Student Account from the Student-account management area in Artstep Student;
2. Artstep Student opens the account/password sign-in page;
3. sign in with the other Student's Account Name and Login Password;
4. the Student records returned by that account are added to the device's Student list;
5. select the Student you want to view from the Student list.

The current app explicitly instructs users to add/link accounts using the registration phone number recorded by the school. Students enrolled in different schools keep separate learning records.

If binding fails

If the app reports that the Student binding contact number does not match the login number, contact the school and verify the Student's registered phone number.

If login fails, check that:

• the Account Name is correct;
• the Login Password is correct;
• the school has created the Student account;
• the contact information belongs to the correct Student.