Management secrets that training institution principals must see: Mastering core data
Time:2025-11-07
Source:Artstep
As an "elder" in the art education industry, I know countless outstanding principals. I know that becoming an excellent principal is not easy, as there are countless things they need to learn and master. However, based on the professional experience of these outstanding principals, I seem to have unlocked one of their management secrets - core data management.
I have classified the core data into four aspects: home school, employees, finance, and students. Mastering these core data is essential for the principal to oversee the management and operation of the entire school.
The generation, analysis, and recording of data all require dedicated personnel to keep track of it. For training schools, they naturally do not have the energy, time, and money to handle the school's data. The Artstep management system is based on this to manage the core data of schools, helping principals manage institutions while better recording and analyzing data.
In order to provide the principal with a clearer understanding of how to manage core data through the Artstep management system, I conducted a detailed analysis of the corresponding sections from home school, employees, finance, and students, helping the principal master the school's core data through Artstep and better manage the school.
A very special aspect of the training industry is that product payment personnel and user experience personnel are separated. Parents pay for the product and children experience it. To renew a child's subscription, it is not only necessary for the child to be satisfied, but also for the parents to be satisfied. This process should not only satisfy parents with their children's course results and academic achievements. We also need to be satisfied with the service process of the institution. Parents will choose to renew their subscription only when they feel the high-quality courses and excellent services provided by the institution, and the necessity of home school services is also reflected in this situation.
Parents pay for the product, children experience the product
Artstep's home school service process is reflected in each link of "attracting parents - parent registration - student class - course completion - teacher evaluation of homework - parent evaluation". Whether it is collecting parental data, student registration data, class consumption data during the class process, or post class homework completion data, homework review data, as well as student leave data in the early stage, they will be saved in a very standardized manner in the management system.
For example, in the "leave management" of home school services, the teacher understands the proportion of students who are absent from the class based on their leave situation, clarifies why the students did not attend the class, and whether the proportion of absent students affects the teacher's course. Teachers can also inform parents about their children's situation in a timely manner through the reasons for their leave, allowing parents to feel that the teacher is always concerned about their children and more satisfied with the institution's services.
I. Leave Management
Meanwhile, data makes home school management simpler and more convenient, eliminating the need for principals and teachers to spend a lot of time communicating online messages. No need to message or call parents one-on-one. Sometimes, teachers need to receive feedback from parents in WeChat groups. Under the bombardment of information, a little carelessness can lead to missing a parent's message. Not receiving information in a timely manner and not being able to save feedback from parents can make them feel that the teacher is not attentive enough and have resentment towards the school's service. If the situation is serious, parents may take students out of school and leave. The Artatep management system can provide feedback and save data, making it convenient for teachers to review and improve school services on time.
When parental data feedback and information release can be completed through online management systems, school teachers have enough time and energy to improve offline services and increase parental satisfaction.
I once said that an excellent principal has two necessary conditions: good money management and good people management. To be able to monitor the institution's expenditures and revenues in real-time.
The financial management system of Artstep accurately records the institution's income and expenditure from six aspects: order management, income and expenditure details, course and expense statistics, expense approval, refund approval, and item management. It clarifies each branch and quickly understands the financial operation of the entire institution.
II. Income and Expenditure Details
Through the "income and expenditure details", the total revenue, total expenditure, and total profit data of the campus are very clear. Combined with order management, item management, refunds, etc., the principal can understand the different income ratios of the school, and better plan the later operation of the institution based on different income ratios. The total profit data can enable schools to plan their future capital investment and avoid the situation of 'living beyond the budget'.
An excellent principal not only manages money well, but also manages the people in the school. In the composition of training schools, teachers are the blood of the school, and only when the blood flows smoothly can the school operate well.
The Artstep management system manages institutional employees from multiple aspects, including employee management, teacher analysis, course consumption analysis, academic data, and sales data.
III. Employee Partial Data
The principal can understand from the data of "consumption analysis" which teacher has the highest consumption amount, the proportion, and the ranking of the teachers. The conversion rate of experiential courses, student renewal statistics, post class rating data statistics, homework completion data statistics, course consumption data statistics, class student data statistics, scheduling and class conversion statistics in "Teacher Analysis" are all very clear. Combined with "Financial Center - Performance Statistics", the teacher's job performance naturally comes out.
After analyzing the data, if the principal finds that a certain statistical data of a teacher is not satisfactory, they need to help the teacher find and analyze their own problems, and make corrections to the problems. Regardless of the data, it is convenient for the principal to view it at any time, providing a clear understanding of the teacher's work.
These data make school staff management more convenient, transparent, fair and just, and also provide a legal basis for staff management.
Student data enables the principal to quickly grasp important data such as the total number of students, the number of new recruits, the number of experienced mentors, the number of refunds issued by the school, and the number of conversions from experiential courses. Keep the principal informed of the students' status in a timely manner to ensure the operation of the school.
Artstep's student management will record clear and accurate data for each stage of "student parent information collection - student (and parent) registration intention generation - trial class - formal student - old student - student referral - adding new members". Facilitate the principal and teachers to analyze and review in a timely manner.
IV. Student Data
The core of student analysis includes new enrollment data, renewal data, and churn data. By mastering these data, the principal can analyze the current situation of the school curriculum and teachers, promote the strengths of excellent courses and teachers, and correct any problems that arise. At the same time, student profile data can enable the principal to grasp the overall situation of the number of students in the school.
Only by doing a good job in student management, improving the quality of school services, enhancing the school's reputation, conducting enrollment activities and parent referrals, can the increase in students naturally come naturally.
Using data to support the development of institutions has always been what Artstep has been doing.