Education and training institutions: Different types of parents, different renewal communication techniques! (Course Advisor Quick Look)
Time:2025-12-23
Source:Artstep
The continuation rate is the foundation on which educational institutions rely for survival. How can we make parents trust the institution more and improve our continuation rate?
Answer: Different types of parents adopt different communication methods.
'laissez faire' parents - solution: let parents' seeing is believing 'and see the differences
Common features:
The 'laissez faire' type of parents usually manifests as not actively participating in home school activities, not communicating with teachers, and even ignoring student issues reported by the homeroom teacher.
How to dismantle:
To gain the support and recognition of such parents, school administrators should actively communicate with them, share their students' progress and learning achievements in school, stimulate their love and expectations, attract them to actively participate in educational activities, and change their attitude of neglecting their children.
At the same time, in response to the issue of parents who rarely care about their children's learning and life, and do not attach great importance to their children, parent teacher conferences, open days, homework exhibitions, and other activities are used to invite parents to school, allowing them to witness the differences between their children and other children firsthand, thereby self-awareness of the impact of neglecting their children, and helping them analyze their children's problems, attracting the attention and concern of these parents.
How could you not participate in the activities held by our kindergarten/class, which other parents will also attend
The child must be very happy to see you participate in the activity, and he/she has made great progress recently
Indulgent and indulgent parents - Solution: Building trust and reaching consensus
Common features:
Unconditionally agreeing to children's various demands, but choosing to avoid or tolerate their mistakes, leads to a lack of communication and collective consciousness between children and classmates in the class. Therefore, teachers may spend a lot of time managing their classes, and sometimes even experience anxiety.
How to dismantle:
The primary task is to obtain the cooperation of parents and reach a consensus. Teachers first need to identify the key reasons and understand the growth situation and family environment of students before entering school. When communicating with parents, they should adhere to the principles of sincerity and trust, and communicate with parents from the dual perspectives of being parents and teachers, so that they feel that the school is sincerely helping children solve problems and bad habits, and letting parents let go of various worries and concerns. Then the family and school cooperate to jointly implement correction.
'Fragmented' Parents - Solution: Learn to Listen, Speak Short, Focus on Key Points
Common features:
Parents start talking incessantly as soon as they pick up the phone, regardless of whether they see a counselor or a teacher, and they will continue to confide without considering the feelings of others.
How to dismantle:
Communicating with such parents is indeed not an easy task, but when understanding the deep love behind their children's fragmented thoughts, we can communicate with respect and understanding.
The best way to communicate with such parents is to patiently listen and let them speak their minds. Many times, parents just want teachers to pay more attention to their children, so if there is enough time, they can listen to the parents' thoughts. If time is limited, communicate with parents about one or two important issues.
Don't say so much, listen to me first. Hello, today I would like to talk to you about children from these aspects
Parents who only talk but don't practice - Solution: Identify the key and provide advice
Common features:
One is that avoidance type is not recognized. The main reason is that parents do not recognize the problems reflected by teachers in their hearts, and subconsciously avoid and deal with them. These parents often pay more attention to their children's academic performance and feel that the problems reported by teachers, such as avoiding physical exercise, communication barriers, and lack of respect for others, are making a mountain out of a molehill. Therefore, an attitude of avoidance and coping was adopted.
The second type is the powerless type. Most of these parents want to manage their children but cannot find effective ways, so they can only talk without practice.
How to dismantle:
Regarding the avoidance type that is not recognized:
Teachers should not easily tell parents to avoid their resentment towards them. Secondly, when communicating with parents, start with the child's strengths, fully affirm them, and then use examples to analyze the potential crisis behind the child's "problems", which is easier to accept.
For the powerless type:
Teachers should first give parents confidence, help them analyze problems and find the reasons, provide practical assistance, and "give advice". If we can guide parents and children to make plans and contracts together, and provide some scientific and effective parenting methods based on the child's personality traits and practical problems.
'Economic leverage type' parents - solution: material and spiritual rewards should be 'dual pronged'
Common features:
This type of parents mainly rely on monetary and material rewards, hoping to improve their children's grades or cultivate good habits through material stimulation, but it may backfire
Financial rewards are only an auxiliary means of reward. In the short term, the effect is good, but in terms of cultivating children's moral and value concepts in the long term, simple "monetary rewards" can easily make children become "money obsessed". At the same time, in collective activities, children may also develop a selfish attitude of not caring about themselves due to the lack of benefits.
How to dismantle:
When communicating with "economically leveraged" parents, it is important to emphasize that monetary and material rewards should be combined with spiritual rewards. Spiritual encouragement is a reward that meets the psychological needs of children, such as praise, commendation, encouragement, attention, etc., which can make children more confident, feel the warm words and appreciative eyes of their parents, and thus double their efforts.
At the same time, parents can give their children appropriate material rewards to make them feel the joy of success and encourage them to continue working hard. Only by combining these two reward mechanisms can children maintain their enthusiasm for learning, cultivate good behavior habits, and establish correct values.
Parents with "high expectations" - Solution: Leveraging strengths and avoiding weaknesses to help parents become "bell solvers"
Common features:
Parents place their unfulfilled wishes on their children, causing them immense pressure and making it easy for teachers to be at a loss in their work.
How to dismantle:
As a teacher, do not directly negate the actions of parents, but listen to their expectations for their children. At the same time, in the process of listening, it is necessary to affirm parents' correct understanding of their children, as well as actively introduce students' performance in school and their future development prospects.
In this process, teachers need to pay attention to communication skills with parents. Many students develop anxiety, unease, and negative attitudes due to the pressure of these parents. At this time, teachers need to play their role well, "the one who unties the bell also needs to tie the bell", and help parents take the initiative to be "untiers" to resolve the "knot" between parents and students.
By doing so, teachers can not only help students relieve stress, but also prevent parents from feeling resentful. Teachers should acknowledge that parents have expectations for their children, but they should also pay attention to highlighting their strengths and avoiding their weaknesses in front of parents, guiding them to view their children's strengths and weaknesses correctly. This can stimulate children's learning motivation and future development potential.
Do not impose your expectations on your child
Please don't worry, as the child grows up, let's slowly guide him together. We must believe that the child will do well
Parents with irritable temperament - Solution: "Three Ones" emphasizes communication skills
Common features:
Parents with a "hot temper type" often have a mentality of "hating iron for not being strong", and when their children have problems, they will fight each other. These types of parents speak very quickly and their movements are also quite agile. If such parents encounter a slow counselor, the entire reception process will definitely not be smooth. Be cautious when communicating with such parents.
How to dismantle:
The former Soviet educator Makarenko once said, "Educating children with beatings is nothing but similar to educating their offspring with great apes
After parents come to school, the first thing they give them is "three ones", which are a chair, a cup of tea, and a smile. Secondly, during the conversation, it is important to have a gentle breeze and gentle rain, so that parents understand that inviting parents to school is not to bring physical pain to students, but to help them quickly recognize and correct their shortcomings and mistakes. We hope to receive the cooperation of parents, work together to manage and educate students.
If parents beat their children indiscriminately, it will not help them realize where they are wrong and how to correct them. It will also deepen the gap between teachers and students, making children think that teachers are "giving small reports" in front of parents, and thus they will be extremely disgusted with teachers. Therefore, the job ofulfilled wishes on their children, causing them immense pressure and making it easy for teachers to be at a loss in their work.
How to dismantle:
As a teacher, do not directly negate the actions of parents, but listen to their expectations for their children. At the same time, in the process of listening, it is necessary to affirm parents' correct understanding of their children, as well as actively introduce students' performanc a teacher is to use communication skills to make these parents believe that it's not just about beating and scolding to educate their children well.
Why are you so impatient with your child
What aspects (specific examples) have your child performed very well in? We can encourage and urge them to improve in these areas, and I believe their progress will be faster
Mechanical management oriented parents - solution: forming a joint force between home and school in the pursuit of change
Common features:
How to dismantle:
On the basis of gaining the trust of parents, teachers can guide parents to leverage their strengths, avoid their weaknesses, cooperate with schools, and improve educational effectiveness.
For example, helping these parents establish the communication principle of "less nagging, more attention", discussing the minimum code of conduct with their children, and resolutely implementing it at home. In addition, when the opportunity is appropriate, teachers can also provide parents with specific and actionable suggestions, recommend educational books and articles to parents, share real educational cases in class at any time, and recommend parents to participate in educational salon activities.
An educator once said that the process of education is the process of educators exploring the golden ratio point through persistence and flexibility.
Since parents are accustomed to mechanical management, schools should take on the responsibility of seeking change and work together with family education. This requires teachers and parents to form a tacit cooperation, gradually update educational concepts, and change educational methods.
The reason why parents continue classes is mostly due to trust. Only by implementing a service process with the aim of continuing classes in schools can parents pay for "trust".